Topic: Business Etiquette, Workplace Etiquette, Customer Service Etiquette
Objectives: Appreciate the important role appropriate behavior (aka: etiquette) plays in individual and organizational professional success. The goal of etiquette is to insure that your message, your mission, your talents, and your unique and wonderful qualities, are fully appreciated by those you interact with. Inappropriate behavior creates a distraction that detracts from your professional effectiveness and consequently, your professional success. Etiquette eliminates distractions. These sessions give you the knowledge and confidence needed to let you and your organization "shine through".
Program Duration: 1 1/2 to 3 hours
Speaker's Fee: Negotiable
Recent 3 Speaking Engagements:
1) NYS Conference: Medical Group Managers Association, Saratoga Springs, New York
2) Dartmouth College: Civic Skills Training
Topic: Mastering Change
Objectives: By the end of the session, participants will:
• Respond more quickly to changing situations;
• Improve motivation in changing organizations
• Learn ways to become an effective change agent in any organization.
Program Duration: 30 Minutes to 4 Hours
Speaker's Fee: Yes
Recent Speaking Engagements:
1) "Leading Boldly" for Vulcraft.
2) "Mamaging Time, Prioritizing & Organizing" webinar for NYHIMA.
3) "Improving Workplace Communication, Cooperation and Teamwork" for VMR Electronics.
Topic: Various topics included:
• 9 different modules as a Certified ADA Trainer
• Mental Health Issues and Disorders
• Employing People with Disabilities
Objectives: Have a better understanding about the basics of the ADA and Disablity Awareness, making your business more disability friendly to increase customer base, nonobvious disablilties. mental health, etc.
Program Duration: ADA Training 1-2 Hours; All others negotiable
Speaker's Fee: Negotiable
Recent Speaking Engagements:
1) Annual Breakfast for the Mental Health Association of the So. Tier
2) Mental Health Association of NYS in Albany
Topic: Gas Leasing Law
Objectives: Learn about Gas Leasing Law
Program Duration: 1 hour
Speaker's Fee: None
Recent Speaking Engagements:
1) Gas Landowners' Coalition meetings
2) Continuing Legal Education lecturing
Topic: Is There Still Room For Me On The Internet?